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Shipping & Returns


Returns Policy

All merchandise will remain as the property of H & B Sales Inc. until full purchase price is paid. A 3% interest charge per month will be assessed on all late payments. All returns require H & B Sales Inc. pre-authorization, must be made within 30 days of purchase, in original condition with packaging, and subject to a 20% restocking charge. Exchange or store credit will then be determined. No refunds issued regardless of reason. No cancellations or special orders. No returns or refund on equipment. All applicable warranties are covered through the manufacturer and are managed under the responsibility of the client. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

The customer is responsible for all shipping costs. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If you need more information on shipping an item, please Contact Us with your order number and details about the product you would like to ship. We will respond quickly with a shipping quote.